At Ceylon Gem Registry ("CGR"), we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data across our verified network.
1. Information We Collect
- Account InformationName, email address, and phone numbers provided during registration.
- Seller Verification DataBusiness registration details, NIC copies, and NGJA license numbers required to verify dealer authenticity.
- Billing InformationPayment details required to process seller subscriptions. Credit card information is securely handled directly by our trusted third-party payment processors (e.g., PayHere) and is never stored on CGR servers.
- Browsing DataIP addresses, browser types, and device information collected securely via cookies.
2. Use of Information
- To create and manage your directory profile.
- To process subscription billing and maintain account status.
- To display public seller profiles and inventory to global buyers.
- To detect and prevent fraud, unauthorized activities, and platform abuse.
3. Information Sharing
We highly value your privacy and do not sell your personal information. We only share specific data under the following circumstances:
- Trusted Service ProvidersThird-party gateways like PayHere who securely process our subscription payments.
- Global BuyersOnly your explicitly public dealer profile details (business name, WhatsApp number, city) are shared to facilitate direct trade communication.
- Legal AuthoritiesIf strictly required by law or to protect the integrity of the platform and its users.
4. Data Security & Cookies
We implement industry-standard security measures, including HTTPS encryption and secure database architecture, to protect your data. However, no internet transmission is 100% secure. We use minimal cookies to enhance your browsing experience and manage authentication; you may disable non-essential cookies in your browser settings.
5. Contact Us
For questions regarding this policy, data deletion requests, or how we handle your personal data, please contact our compliance team at hello@ceylongemregistry.lk.