Frequently Asked Questions

No. CGR does not sell gemstones, nor do we act as a broker or middleman. We are a vetted directory—a trust registrar. We provide the platform for you to discover verified Sri Lankan gem merchants and negotiate with them directly.

When you find a gemstone you like, simply click the inquiry button. Our system will connect you directly to the verified merchant's corporate WhatsApp or email. You negotiate the price, request videos, and arrange payment directly with the seller.

Absolutely not. Because we are a SaaS platform for sellers and not a marketplace middleman, global buyers pay 0% commission to CGR. The prices listed represent direct, wholesale evaluations from the source.

Shipping is handled directly by the merchant. Because our sellers are registered NGJA (National Gem & Jewellery Authority) license holders, they utilize fully tracked and insured global couriers (like FedEx or DHL) alongside official Sri Lankan export documentation.